Seemingly minor task that delivers huge benefits!

June 27th, 2024

Sometimes, what seems like a minor task can deliver huge benefits… Which is exactly what cable management does. Maybe you’ve seen someone labelling and organising cables and wondered why they

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New technology for education

May 14th, 2024

We like to keep you updated with the latest news from the EdTech sector, including new technology and special offers. We’ve had a number of enquiries from educational organisations recently

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Is your Microsoft 365 data secure?

May 12th, 2024

Organisations often assume that their Microsoft 365 data is safe, either that it gets dealt with as part of other backup processes, or that Microsoft looks after it. Unfortunately, that’s

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Are you still running Windows 10?

April 28th, 2024

Did you know that it’s around 9 years since the release of Windows 10? And that the end of life for Windows 10 is scheduled for next year, 2025? Windows

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Environmentally responsible safeguarding

Environmentally responsible safeguarding

April 4th, 2024

First Class Technologies partners with a specialist UK based education sector solution house, providing filtering and monitoring systems and firewalls for schools and colleges. Fully compliant with the UK Safer

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Revolutionary educational tool that combines learning with gamification

March 21st, 2024

Have you seen the new G-Touch® Tables that inspire fun learning with subject specific content yet? Pre-loaded with a diverse arrange of software to help with numeracy, literacy, creative, music,

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Continuing to support The Community Foundation for Staffordshire

February 7th, 2024

First Class Technologies is delighted to continue for a third year to help The Community Foundation for Staffordshire with the Donate IT Digital scheme. First Class assists the Foundation by

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Fund Raisers Go Into Overdrive To Support Lichfield Charity

August 5th, 2023

Over £4000 has been raised for We Love Lichfield by supporters of a classic car tour. Over 100 vehicles joined the Cannock Chase Classic Car Tour, travelling over 100 miles

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First Class Sponsors Classic Car Tour

June 23rd, 2023

First Class Technologies, based on Britannia Enterprise Park in Lichfield, is sponsoring the Cannock Chase Classic Car Tour for a second year. Over 100 vehicles will be taking to the

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Password manager

Password Managers – the pros and cons.

May 31st, 2023

In today’s digital age, it’s more important than ever to keep your online accounts secure. With so many websites and services requiring passwords, it can be difficult to remember them

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ChatGPT? Beware of fake sites!

May 25th, 2023

Have you tried ChatGPT yet? ChatGPT, the new AI (artificial intelligence) platform is a hot topic of conversation at the moment, as people debate how the new technology will affect

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Cyber security

Emails. Are they now more dangerous than ransomware?

April 5th, 2023

A report from cyber-security experts, Secureworks claims that ransomware is no longer the number one method of cyber-attack for hackers looking solely for profit. From analysing more than 500 real-world

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Microsoft Price Increase from 1st April 2023

March 29th, 2023

Microsoft has announced that it is going to be taking steps to align the pricing of Microsoft Cloud products globally, giving customers consistent pricing that reflects the exchange of the

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First Class supporting the community

March 14th, 2023

First Class Technologies is delighted to continue to help The Community Foundation for Staffordshire with the Donate IT Digital scheme for a third year. First Class assists the foundation by

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Promethean ActivPanel

Filtering systems and firewalls for educational establishments

March 14th, 2023

Fully certified under the UK Safer Internet Centre’s “Appropriate Filtering” programme, First Class Technologies partners with a specialist UK based education sector solution house, providing filtering systems and firewalls for

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Cyber Essentials for Education

Cyber awareness – Cyber Essentials for schools

January 30th, 2023

Schools, universities, and further education providers might not seem an obvious target for cybercriminals. There are far more lucrative and high-profile targets out in the wider economy, so why attack

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School digital signage

Digital Signage school wide

January 30th, 2023

First Class partners with TrilbyTV to create the perfect solution to broadcast information and news around your campus. Unlimited screensThe unlimited screen subscription enables any educational establishment to connect as

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Recycle IT

IT and electrical equipment recycling service

January 23rd, 2023

First Class Technologies collects and stores redundant IT equipment for contract clients. Periodically, EEE4D who are based in Stoke on Trent and part of the nationwide Community Recycling Consortium, visits

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Moving Office? 7 Useful Tips.

January 4th, 2023

Since the pandemic, some companies are taking the decision to move to alternative premises as their working practices have changed. Moving office is no simple task! But with the right

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Microsoft Windows Home versus Windows Pro

January 3rd, 2023

4 reasons to go with Pro! One of the things we strongly recommend when looking for a new laptop or desktop for your business is to ensure it has Windows

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Should my server be in the cloud or on-premise?

November 2nd, 2022

We’re often asked at First Class Technologies whether company servers should be located in the cloud or on-premise. Choosing the right hosting environment is essential in positioning a business for

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Microsoft 365

Protect your Microsoft 365 data!

November 1st, 2022

Many business owners aren’t aware that Microsoft 365 data often isn’t covered by general backups, as it doesn’t usually get included with other backup processes. Although Microsoft ensures your data

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First Class supporting the community

October 28th, 2022

First Class Technologies (FCT) is delighted to be continuing to help The Community Foundation for Staffordshire with its Donate IT Digital Scheme. First Class is helping The Community Foundation for

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Heard about Cyber Essentials?

October 13th, 2022

Have you heard about Cyber Essentials? It’s a UK certification scheme designed to show whether an organisation has cyber security protection in place. This Government-backed scheme can help protect organisations

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3CX phone system

What is a 3CX phone system?

October 13th, 2022

Heard of 3CX phone systems, but not sure whether the technology is relevant to you and your business? 3CX is a robust, fully equipped communications system that allows you to

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FileAudit – Do You Know What Data Is Being Viewed & Used?

October 11th, 2022

Do you know what data is being viewed and used in your organisation? Are you aware who is accessing any sensitive files, and performing what action on them? Every business

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First Class Technologies partnering with Worldpay

June 6th, 2022

First Class Technologies is pleased to announce that we are partnering with Worldpay to enable clients to purchase tech solutions by card. Worldpay is the UK’s number one payments provider

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Microsoft 365 Price Increase
What you need to know, and how to delay the impact.

February 11th, 2022

You may have heard that Microsoft is increasing the price of Microsoft 365 and Office 365 subscriptions in March 2022. Microsoft has invested in these products over the last decade,

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Multi Form Authentication

What Is Multi Factor Authentication (MFA)?

December 16th, 2021

In today’s world of data breaches and cyber security concerns, we all want to build in extra layers of security when it comes to protecting our data. And that’s where

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Cloud Computing Glossary

November 9th, 2021

At First Class Technologies, we like to make life as easy as possible for our clients. We pride ourselves on not baffling clients with jargon, as the IT industry has

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Microsoft 365

Should you be backing up your Microsoft 365 data?

October 21st, 2021

Business owners sometimes assume that their Microsoft 365 data is safe, either that it gets dealt with as part of other backup processes, or that Microsoft looks after it. Unfortunately,

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Server warranty, do you need it?

October 7th, 2021

A warranty for your server is worth every penny when it comes to protecting the productivity and integrity of your business. It goes without saying that, if your business server

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Don’t get caught out by the November 1st 2021 Office 365 and Microsoft 365 deadline!

September 14th, 2021

If you’re running an old version of Outlook, you may wish to investigate what version you’re using, as Microsoft has recently confirmed new minimum Outlook requirements for Microsoft 365. After

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First Class Technologies Supports Staffordshire Charity

July 9th, 2021

First Class Technologies was proud to be the main sponsor for a Classic Car Tour organised by Wolverhampton & South Staffordshire Car Club, which raised over £1000 for The Community

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Windows 11

Announcing the launch of Windows 11

July 6th, 2021

Nearly six years on from the release of Windows 10, Microsoft has unveiled the Windows 11 operating system. Windows 11 features a fresh, more modern design and some new features,

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Give yourself time to think when telephone callers ask for personal data.

January 27th, 2021

Whether you are working from home or a busy office, it is easy to feel under pressure when taking telephone calls. There is something about a telephone conversation that can

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Primary School Teacher Uses Interactive Digital Whiteboard to Show Programming Logics to a Classroom full of Smart Diverse Children. Computer Class with Kids Listening

How digital classroom technology can help during Covid-19

December 15th, 2020

Interactive electronic whiteboards offer many benefits to teachers and pupils in today’s smart classroom environment, but in the current climate, with COVID-19, self-isolation and online learning affecting day-to-day classroom activities,

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Computer WiFi internet

How am I connected to Wi-Fi, but I can’t connect to the internet?

July 31st, 2020

It’s happened to all of us at some point. Your Wi-Fi signal is strong but there’s no internet connectivity. Frustrating as it is, it’s also explainable – because Wi-Fi and

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How to dictate to Windows 10

July 7th, 2020

Using your voice to control Windows can be a helpful option if you physically can’t or don’t want to use your mouse and keyboard. You can dictate texts to create

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How to organise a messy Windows desktop

June 5th, 2020

Whilst the desktop is a convenient place to store files and program shortcuts, it can get messy very quickly. Here’s how to tidy up your desktop so you can quickly

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Whilst everyone’s out, get FCT in…

May 28th, 2020

The pandemic isn’t stopping First Class Technologies help its customers get ready for when the world returns to normal. In what should usually have been half term, we’ve been busy

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woman typing on computer in office

Moving forward…

May 21st, 2020

As we begin to consider how to move forward, returning to the office doesn’t necessarily mean you will be abandoning all of your work-from-home set-ups. In fact, your workforce will

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Microsoft Teams meeting on Windows desktop

Hotkeys for Microsoft Teams on Windows desktop

May 11th, 2020

Teams is more than just a video chat offering, it comes with a built-in communications app to facilitate working together with other people on files and documents. It features VoIP,

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Zoom meeting on Windows

Hotkeys for Zoom on Windows

May 1st, 2020

As video meetings increase in popularity, we’ve put together a brief guide to some of the hotkeys for Zoom on Windows which we hope you’ll find useful. Navigation • Switch

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cyber security

How to protect yourself from cyber-attacks

April 22nd, 2020

Two ways you can help to keep yourself and the company you work for safe from cyber-attacks (on top of having a good antivirus solution), is to have a strong

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working from home

The joys of working from home

April 8th, 2020

Learning Point: Check out the security of your home-working environment. Many people are now working from home and for some people this is a new experience. Even if you are already

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Education IT

Award-winning IT support in Lichfield

March 20th, 2017

IT management can be one of the most costly and time-consuming aspects of running a business, yet having sophisticated and efficient systems in place is often crucial to the long-term

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Avoid cloud computing legal issues – A checklist you should use

March 8th, 2017

In today’s fast paced economy, decisions need to be made faster than ever before.  It’s easy to jump into an agreement without proper due diligence – with potentially dire consequences.

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How Do We Meet Cyber Attacks Head-On?

January 21st, 2017

Machine learning is not a new-fangled security technology, but it is poised to be a crucial element in battling known and unknown ransomware threats and exploit kit attacks, among others.

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Ideal Email Hosting Services for Your Business

December 19th, 2016

It’s often said that there is nothing more frustrating than a loss of email communication when running a business. Not only does it disrupt productivity, cause expensive downtime and damage

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Office 365

Choosing Microsoft Office 365 for Your Business

November 16th, 2016

Whether you’re setting up a new business, or looking to update outdated office software – you’ll no doubt be considering the option to use Microsoft Office 365. With its already

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Datto Data Backup and Disaster Recovery

October 19th, 2016

Could your business survive after a critical loss of data? Accidental deletions, fire, hardware failures, disasters, ransomware viruses and malicious activity are genuine threats facing every business, every day. Datto

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Find out where your Microsoft Office 365 data is located

October 19th, 2016

Here is a handy link to find out where your Microsoft Office 365 data is located….  

6 Easy Steps to Avoid Getting the Cryptolocker Virus On Your PC

August 11th, 2016

1. DO NOT OPEN any attachments you are not expecting to receive (especially filenames ending with ‘.exe’). 2. DO N OT DOWNLOAD anything suspicious without checking with your IT department.

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Archive like a pro with Office 365 and Outlook 2016

June 18th, 2016

Archive in Outlook 2016 for Windows Applies To: Outlook 2016 Outlook 2016 includes a quick archive feature on the Home tab of the ribbon. Office 365 for business customers also

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Microsoft + LinkedIn – Opening up a Massive Office 365 Cloud Opportunity for Partners

June 15th, 2016

From Skykicks website… The Cloud is an exciting market, but today it just got even more exciting on the news that Microsoft is acquiring LinkedIn.  (Overview deck from Microsoft here)

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Two-thirds of British businesses hit by cyber-attacks in the past year

June 10th, 2016

Two thirds of large British businesses have experienced a cyber-attack or breach in the last 12 months, research has revealed. Findings from the Cyber Security Breaches Survey, undertaken by Ipsos

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Four tips for transitioning to the cloud

May 11th, 2016

You know you want to move to the cloud, but you don’t know where to begin or how to budget for it. The good news is that you’re not alone.

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9 myths about moving to the cloud Ebook

February 28th, 2016

Microsoft have produced a great Ebook about moving to the cloud and myths around their services such as Office 365 and Microsoft Azure. This Ebook will help small business answer

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“En garde” – take care out there!

February 25th, 2016

First Class Technologies, as an established and time served IT Solutions partner, continually reviews security matters and cyber threats such as Spear phishing. Please ensure that your staff are vigilant

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Now Microsoft Office 365 tackles ‘fake CEO’ email spoofing attacks

February 21st, 2016

‘Insider spoofing’ or faking the CEO’s email address to trick the CFO into transferring millions to criminal bank accounts is big business. Now Microsoft is using big data and reputation

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Why we need a public cloud for the public good

February 21st, 2016

Last month, Microsoft chief executive officer, Satya Nadella, announced that Microsoft Philanthropies will donate $1 billion USD in Microsoft Azure cloud computing resources over the next three years to 70,000

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Midlands-based Small to Medium-sized Businesses get an IT boost

February 21st, 2016

Great news for Small to Medium-sized Businesses (SMBs) in the Midlands has arrived in the shape of a merger between two specialist IT Managed Service companies, First Class Technologies based

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